Get Expert Guidance
FREE 30-minute focused session for experienced Microsoft 365 professionals.
Microsoft 365 Expert Assistance for experienced Microsoft and SharePoint professionals facing complex, real-world issues.
For Experienced Microsoft 365 & SharePoint Professionals
You already know the tools and the theory, but some issues still slow delivery, introduce risk, or leave you second-guessing decisions.
designs that work on paper
but fail in practice
permissions, policies, and
compliance gaps
search, sync, APIs
behaving unpredictably
legacy issues that
won’t surface cleanly
flows that break
under real-world use
knowing there’s a better approach, but not seeing it yet
This Microsoft Expert Assistance service is built for experienced Microsoft 365 and SharePoint professionals who need clarity on architecture, governance, automation, or best-practice decisions.
If your environment feels fundamentally broken, you may need to fix Microsoft 365 issues before seeking expert guidance.
Expert-Led, One-on-One Support
Validate your current approach, identify weak points, and pressure-test decisions before they become expensive.
Get clarity on governance, permissions, structure, and long-term maintainability — without overengineering.

Work through stubborn SharePoint, Microsoft 365, or automation issues that don’t show up in basic documentation.
Leave the call knowing exactly what to fix, what to leave alone, and what to tackle next.
This service works best when responsibility stays with you — and support comes in at exactly the right moments.
Simple. Focused. No Obligation.
Choose a time that works. No forms, no long questionnaires.
Briefly outline your setup, challenge, or decision point before the call.
One-on-one with a senior Microsoft 365 professional. No scripts. No sales pitch.
Clear guidance on what to fix, what to avoid, and what to do next.
If you need more help, we’ll suggest the right next step. If not, you’re free to move forward on your own.
Prefer end-to-end delivery? Explore our end-to-end Microsoft 365 delivery service.
Expert Assistance — FAQs
Yes. The 30-minute expert consult is free and focused on guidance.
If your needs require deeper involvement or delivery, we’ll outline paid options clearly — no obligation.
Expert Assistance is guidance-led. You stay hands-on and in control.
The 5-Day Ops Reset is delivery-led — we take ownership and execute end-to-end.
If you want us to take care of everything — architecture, fixes, execution, and outcomes — the paid discovery call for the 5-Day Ops Reset is the better fit.
FREE 30-minute focused session for experienced Microsoft 365 professionals.
Let Karl and the team fully stabilise your Microsoft 365 environment