Brisbane & Gold Coast Microsoft 365 Specialists
M365 Fix Sprint™
Targeted Microsoft 365
& SharePoint Remediation
M365 Fix Sprint™ is a focused Microsoft 365 & SharePoint remediation sprint for issues you already know are broken—fixed fast, without a full system reset.
“For businesses only — not Microsoft support, end-user troubleshooting, or login/email issues.”
ELIGIBILITY
What the M365 Fix Sprint™ Is?
(Microsoft 365 & SharePoint Remediation)
The M365 Fix Sprint™ is a short, focused remediation engagement designed to correct specific Microsoft 365 and SharePoint issues—without disrupting your entire environment.
It’s built for organisations that already know what’s broken and want it fixed properly, quickly, and with clear boundaries.
Targeted Remediation
Controlled Change
Fast, Bounded Delivery
DECISION GUIDE
When the M365 Fix Sprint™ Is the Right Choice
Clarity
You already know what’s broken—whether it’s permissions, ownership, structure, or configuration—and want it corrected without re-architecting everything.
Control
You need changes to be deliberate and contained, with no unexpected knock-on effects across Teams, SharePoint, or OneDrive.
Speed
You want issues fixed within a short, defined window, without dragging stakeholders into long discovery or reset programs.
Continuity
Your business needs stability while fixes are applied—no downtime, no broad disruption, no forced change in how teams already work.
Systemic Issues
If problems span the entire tenant—broken inheritance at scale, missing ownership everywhere, or inconsistent governance—a targeted sprint increases risk.
→ A 5-Day Ops Reset™ is the safer option.
Unclear Problem Definition
If the issue can’t be clearly named or scoped, remediation becomes guesswork.
→ Start with Microsoft Expert Assistance to diagnose properly.
Expectation of Full Rebuild
If you’re expecting restructuring, redesign, or broad operational change, the Fix Sprint will feel incomplete.
→ This sprint fixes issues; it does not reinvent environments.
Limited Change Authority
If approvals, access, or stakeholder availability are constrained, effective remediation isn’t possible within a sprint window.
→ Timing needs to be resolved first.
WHEN IT DOESN’T FIT
When the M365 Fix Sprint™
Is Not the Right Choice
The M365 Fix Sprint™ is intentionally scoped. If your Microsoft 365 environment needs broad correction, unclear diagnosis, or tenant-wide change, this sprint is not the right tool.
What We Fix in the M365 Fix Sprint™
Permissions & Access
We correct broken or unsafe permission structures, including inheritance issues, over-exposure, and inconsistent access across SharePoint, Teams, and OneDrive.
Ownership & Accountability
We restore clear site and workspace ownership so environments are manageable, auditable, and not dependent on departed staff.
Structure & Configuration
We fix structural and configuration issues that cause confusion, sprawl, or operational friction — without redesigning the entire system.
Microsoft 365 Alignment
We align SharePoint, Teams, and OneDrive behaviours so they work together as intended, instead of operating in silos.
OUTCOMES
What You Walk Away With
You get exactly what was agreed — no hidden work, no unfinished fixes, no “we’ll come back to that later.”
Every change is checked, confirmed, and documented so you’re not left wondering what was touched or why.
Your environment stays intact. Only the problem areas are corrected — everything else remains stable.
COMPARISON
How the M365 Fix Sprint™ Differs From a 5-Day Ops Reset™
Both services fix Microsoft 365 and SharePoint — but they are designed for very different situations.
The M365 Fix Sprint™ focuses on known, isolated issues, while the 5-Day Ops Reset™ is a full environment recalibration.
Scope
M365 Fix Sprint™
Fixes specific, agreed problem areas only.
5-Day Ops Reset™
Recalibrates the entire Microsoft 365 & SharePoint environment.
Change Impact
M365 Fix Sprint™
Low disruption. Only targeted changes are applied.
5-Day Ops Reset™
Moderate disruption. Requires coordinated change windows and stakeholder involvement.
Delivery Model
M365 Fix Sprint™
Short, scoped engagement focused on remediation.
5-Day Ops Reset™
Five-day structured engagement covering diagnosis, correction, and baseline reset.
Best For
M365 Fix Sprint™
Organisations that can clearly identify what’s broken.
5-Day Ops Reset™
Organisations that want a clean, reliable baseline across the entire system.
ENGAGEMENT OPTIONS
M365 Fix Sprint™ Pricing & Engagement Model
The M365 Fix Sprint™ is a one-time, fixed-scope remediation engagement.
Pricing below represents indicative base rates only.
Final pricing is confirmed after scope review and delivery planning.
Not sure what’s actually broken? Start with Copilot Exposure Shield™ (risk + permissions assessment) before committing to remediation.
Bronze
For one-off, targeted fixes.- Ad-hoc engagement
- Targeted remediation within agreed scope
- Short delivery window
- Scheduled as availability permits
- No ongoing commitment required
Silver
For planned, priority fixes.- Planned engagement
- Broader remediation scope
- Priority scheduling
- Suitable for follow-on work after the sprint
- Enables more efficient delivery once scope is confirmed
Gold
For Complex Delivery Needs- Complex or multi-area remediation
- Guaranteed delivery window
- Priority scheduling
- Suitable for organisations seeking ongoing stability
- Best commercial efficiency
Pricing Basis
Prices shown are indicative only and based on estimated delivery hours, billed at a standard rate of $250 per hour (ex GST).
Ad-hoc work is billed at the standard rate.
Reduced effective rates may apply when delivery hours are pre-committed, allowing us to plan resources and deliver work more efficiently.
Final pricing is confirmed once the scope and delivery expectations.
This engagement is not a subscription and does not include ongoing support unless agreed separately.
