Everything You’ve Been Wanting to Ask
SharePoint shouldn’t feel confusing. Let’s cut through the noise. These FAQs aren’t just answers—they’re your shortcut to clarity.
So… what exactly is SharepointPro?
Think of us as your business clarity partner. While most IT consultants just “set up SharePoint,” we build digital workplaces where compliance, people, and processes click together seamlessly. We’re Gold Coast–based, but our solutions scale globally.
What makes SharePointPro different from other consultants?
We turn SharePoint into a business advantage — not just an IT project. Instead of shipping templates, we design outcome-based solutions (compliance, adoption, AI readiness) that remove friction and create measurable wins.
Who should consider working with SharePointPro?
Organisations with document chaos, compliance pain, or stalled cloud projects — councils, healthcare providers, professional services, and SMEs that want clarity and lower risk.
What services do you offer?
1. Microsoft 365 & SharePoint Mastery – Fast, secure, and scalable solutions aligned to best practices.
2. Compliance & Risk Management – ISO, HIPAA, governance built into your workflows.
3. Adoption & Change Success – Training and onboarding that drives 90%+ staff adoption.
Construction firms chasing ISO. Healthcare teams balancing compliance. Finance companies scaling securely. Even small businesses that simply want order instead of chaos. Basically: if you’ve got documents, people, and compliance—you’re our people.
What’s this “DocKeeper” with Sharepoint I keep hearing about?
Imagine onboarding and compliance without the chaos of email chains, paper forms, or clunky checklists. That’s DocKeeper. Built on SharePoint, it centralizes compliance, automates tasks, and gives staff/suppliers a mobile-first portal.
Can DocKeeper handle bulk uploads and version history?
Yes — bulk document import and version history are supported so records stay intact and traceable (this is standard for mature SharePoint document solutions). For comparable products, bulk upload and versioning are core features.
Does DocKeeper include eSigning and audit trails?
DocKeeper-style platforms pair eSigning (legally binding signatures) with automatic audit trails so each signed document logs who, when, and what changed — ideal for regulated industries. (If you need certified signatures we’ll map the right provider for your jurisdiction.)
How do you migrate files to Microsoft 365 without downtime?
We use staged migration approaches (coexistence + delta sync) and proven tools (Microsoft Migration Manager or SPMT) so content transfers incrementally and users keep working. Microsoft’s Migration Manager and SPMT support incremental transfers and agent-based flows.
Is Multifactor Authentication (MFA) compatible with migration tools?
Yes — MFA is supported when tools and agents are configured correctly. Microsoft guidance covers MFA and agent scenarios for migration.
How long does a migration typically take?
Timeline depends on volume & complexity, but using the right approach (pilot → phased rollouts) most organisations see major parts completed in weeks, not months. We scope a realistic timeline during the clarity session.
What governance should I set up first in SharePoint?
Start with a governance plan: roles, permissions, retention, naming conventions, and site lifecycle policies. Microsoft’s guidance recommends governance early—this prevents sprawl and audit issues.
How do you keep SharePoint secure?
Combine Microsoft best practices (least privilege, conditional access, MFA) with monitoring and periodic reviews. Security is a team effort—policy + people + tech.
How do you get teams to adopt SharePoint?
We design workflows around how people actually work and deliver targeted training, job-aids, and phased adoption—result: >90% engagement in month one for typical rollouts.
What if my staff resist new tools?
We roll changes incrementally, keep familiar steps intact, and measure small wins early so resistance fades fast.
Can I use SharePoint’s FAQ web part or AI to auto-generate help content?
Yes — Microsoft now offers an AI-powered FAQ web part (Copilot integration) that helps generate and manage FAQs from documents and meetings. That means you can auto-build and maintain help content inside SharePoint. This is a game changer for knowledge management.
Are there SharePoint templates for onboarding?
Microsoft provides onboarding site templates (Employee Onboarding, IT Help Desk, etc.) that speed up initial build and can be enhanced with DocKeeper-style flows.
What data protection & privacy considerations matter for compliance platforms?
Know where data is stored, how it’s processed, and who has access. Use data processing addenda and vendor DPA clauses (Dockeeper-like vendors publish DPAs). We map legal obligations during planning.
What about third-party vendors like Box, Dropbox or Google Drive during migration?
Modern migration managers support Box/Dropbox/Google migrations using incremental delta transfers—so moving those sources to Microsoft 365 is supported and efficient.

